Strategic Support
Service examples
Outsource — and save a fortune!
ADMIN
Document writing: quotations, invoices, receipts, RAMS (Risk Assessments and Method Statements), Contracts.
Dealing with your customers — by phone or email
Recording client and customer information
Sales appointments, meetings, diary
General record and data keeping
Legal & compliance. Eg: insurances, vehicles, leases, utilities, Health & Safety, memberships, subscriptions
Regulatory compliance: Statutory filings, permits
Dealing with your suppliers and contractors — by phone or email
Work/job schedules
Documentation: emails, letters, correspondence
Bookkeeping: regular income and expenditure, petty cash, VAT, supplier records
Purchase orders, memoranda of understanding
Supplier & subcontractor records and communications
Advertising and promotion
Special projects, separate divisions
Special all-in-one-price: £190 per month
Technical writing
If you are selling a product or a service that requires some explanation, I can write technical data sheets, electronic brochures or make short "how to" videos for you. Here is an example of my work for an article about timber framed housing in a trade journal. "An inch of editorial is worth ten inches of advertising" is an old newspaper saying.
Dispute resolution
I took a phone call a couple of months ago from a company in Southend. They had purchased a logo off the Internet and were using it on their van and in their advertising online. Another company in Hull, using the same logo, had seen the advertising. They then copyrighted the logo and immediately wrote to the Southend company demanding removal of the logo and £10,000 in compensation. They said they were engaging lawyers. A number of heated telephone exchanges had taken place. I was asked if I could advise and/or intervene.
I phoned the Hull company pointing out that, for a logo to be copyrighted, it must be unique and not already in use. I also advised that there was a process for disputing copyright with the government Intellectual Property Office.
The following day more conciliatory phone calls took place and the matter was settled amicably without money changing hands.
Video
"A picture" as they say "is worth a thousand words." Video is even more influential than still pictures. There are numerous reasons for a company to deploy video on its website, the most obvious example is attention-grabbing advertising. But there are other reasons. If you have a product or service that needs a little explaining there is nothing better than a 'how to' video.
I can produce inexpensive short videos for you, and host them on my server if you wish.
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